Hello Doctor - Mobile VAS, Health Sector

Migration to cloud for true PaaS-powered health services

Challenge

Hello Doctor, a mobile health solution that gives patients immediate access to doctors for health advice, required a Microsoft-based solution that supported rapid roll-out to new regions around the globe while at the same time allowing for cost-effective business features and operational management.

Solution

Harnessing Azure and Office 365, EOH migrated the core business solutions from Amazon Web Services, which offered only Infrastructure as a Service (IaaS) to the Microsoft Azure platform, which offers a true Platform as a Service (PaaS) environment. With multiple data centres, EOH has deployed the Hello Doctor solution to countries including South Africa, Zambia, Ghana, Ivory Coast, Swaziland, Kenya and Indonesia to minimise latency and improve user experience in areas being serviced. Hello Doctor is now an agile cloud based company using Azure Web apps for the public website running on WordPress, while the entire business runs on Office 365 using Office 365 Apps, Exchange Online, SharePoint Online and Dynamics CRM Online.

Through the deployment of the PaaS solution, Hello Doctor has achieved efficiencies and cost savings through the simplification of its technology support processes, more effective software license management and a significant reduction in hardware and infrastructure investment. It can also roll out to new markets faster and more effectively from its central control point in South Africa.

EOH delivers solutions that address real-world business challenges