City of Tshwane - Public Sector

Cutting edge site for emerging Smart City

Challenge

The City of Tshwane, SA’s third-largest metro, sought a new public-facing website aligned with its Smart City vision. The City’s site was outdated, slow and did not support efficient content management. The old site, developed on a ColdFusion Platform, was administered by internal staff, with maintenance and support outsourced to third party providers. The City opted to upgrade its business support systems and standardise in specific areas in order to improve service delivery and drive down costs. It needed an optimised new site which allowed its offices in various locations to update content easily.

Solution

SharePointKonsult, a division of EOH’s SMC Enterprise, delivered a site with cutting edge design and advanced functionality; allowing admins to easily update content and change the design. Building on Microsoft SharePoint 2010 FIS, Microsoft SQL Server 2008/R2, Microsoft Visual Studio and Microsoft Windows Server 2008/R2, SharePointKonsult implemented a site with enhanced user experience and management capability; with content publishing enabled from various locations and the necessary workflows to approve content and automatically update the site. The City welcomed the addition of dynamic components to the otherwise static site; and now has the ability to scale services to users by enabling features such as event calendars, polls and discussion forums. With SharePoint 2010 For Internet Sites, the City is able to manage all its web content and assets from a single location as well as moving its web servers outside of the network.

The new public-facing website is aligned with – and a key component of – the City of Tshwane’s vision of becoming a Smart City.

EOH delivers solutions that address real-world business challenges