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V&A Waterfront – Help Desk Functionality 

Victoria & Alfred Waterfront – Help Desk Functionality  1 V&A Waterfront – Hospitality & Retail Industry Enhanced customer service with new help desk Challenge Cape Town’s V&A Waterfront, a noted tourist destination, used only a rudimentary help desk tool which did not support advanced analysis or allow for escalation of critical issues or workflow to […]

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Pick n Pay – SharePoint Upgrade

Pick n Pay – SharePoint Upgrade 1 Pick n Pay – Retail Sector     Disruption-free SharePoint upgrade Challanege The Pick n Pay group, one of Africa’s largest and most successful retailers of food and general merchandise, identified a need to upgrade its SharePoint 2010 POC environment to SharePoint 2013, due to a Vendor Management […]

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